The happiness, well-being and personal development of all the children who attend Once upon a time.

To achieve this we give a commitment to:

• Make sure every aspect of the service we provide is delivered in a professional, caring and responsive manner to the highest possible standards.
• Employ friendly, experienced and highly professional staff who in return will receive fair pay and support for their continual professional development.
• Work in partnership with parents/carers to guarantee that their child's happiness and progress is developed and maintained.
• Develop each child to his or her full potential, at a pace that suits each individual, by encouraging their intellectual, social, emotional and physical development.
• Provide an extensive range of up-to-date educational resources (toys, books, games, equipment etc.).
• Comply with all industry regulations, including the delivery of the Early Years Foundation Stage for all children set by the government.
• Provide secure surroundings that meet or exceed all health and safety requirements.
• Provide equal opportunities for children, parents/carers and staff, regardless of gender, race, religion or disability.
• Charge reasonable fees and keep them as low as business sense allows for the personal level of service provided.
• Maintain a good reputation within the childcare profession and the local community.